Terms & Conditions 
These terms apply to all users of www.hyggeligstore.com. Conditions of sales concern only www.hyggeligstore.com and are not related to any other conditions which are applied at distributors or retailers. Hyggelig reserves the right to revise these terms and conditions at any time. The date of the latest update can be found at the end of the Terms of Use page. Please, keep yourself updated with this page and possibile changes in future.

Copyright & Trademark
Copyright (including the trademarks, logos, graphics, text, photos, designs, icons, images data and software) provided in this web site are owned by or licensed to Hyggelig. At this page Hyggelig may be referred to as ‘us’ or ‘we’. All the materials on the www.hyggeligstore.com can be used only with the written approval for personal, non-commercial purposes. You may not charge anyone for use of the material and you may not modify, publish, retransmit or otherwise distribute the material to others without prior written permission from Hyggelig. 

Disclaimer
We do not guarantee that all the itemsavailable at the www.hyggeligstore.com online store are in stock at the time of your order. In case we are out of stock of any items in your order we will contact you immediately. Unfortunately, Hyggelig cannot warrant that the content at this website is at all time free of inaccuracies or typographical errors or up-to-date. Hyggelig may at any time change the content of the site and the items available in the product range. Hyggelig cannot be held responsible for any damage caused from using the site or not being able to use the site.

Security
This website uses Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. 

Linked sites
We will not be liable for the use or the content of internet sites that link to this site or which are linked from it.

Cookies
Website www.hyggeligstore.com uses cookies in order to provide you with the best service possible. Cookies are also used for statistical purposes. See more at Privacy Policy page.

 

Orders & Payments
We accept payments by Paypal, Visa, Maestro, Mastercard. If your country is part of the European Union (EU), prices include vat rate. Orders to countries outside the EU may/may not be a subject to vat, import duties and/or taxes, which are levied once your package reaches your country. We ship your package according to Incoterm Delivered Duty Unpaid (DDU). This means that we do not collect vat, duties and/or taxes on orders to countries outside the EU and we cannot predict what your particular charges may be. If you do incur any such additional charges they must be rendered in order for your package to clear customs. Please contact your local customs office for more information.

Products
Our rockers are ready to use right from the start, without assemble.
You should attend and watch over your children whenever it is using the rocker. 

Delivery
Shipping costs may be added to your order depending on your shipping destination, more info in paragraph below.Shipping costs may be added to your order depending on your shipping destination, more info in paragraph below.
I. We deliver to all EU countries (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the UK) free of charge as well us to other countries, charging fee specified at checkout page. 
II. Orders are shipped within 1-2 working days since placing order or receiving payment depending on the type of payment. Delivery time varies on the shipping country destination from 1 up to 7 working days. To receive exact delivery date please email us at office@hyggeligstore.com. Email us to get to know about possible quick delivery (24-48h), paid additionally.
III. Order tracking is available in most cases. You can find tracking number and carrier in the delivery email confirmation sent to your email addres. Tracking is available at the courier website.
IV. Please make a thorough check of the received parcel in the presence of the courier. If you spot any damages please make a damage form/report with the courier.

 

 

Returns & Exchanges
During 14 days following the delivery of your order, you may request the refund of items, which you must return to us in unused condition accompanied by the original invoice. Returns will only be accepted if labels and original packaging are fully intact and in a resellable condition. Online Store cannot accept returns where labels have been removed or products opened or damaged. In the case of a product broken during transportation, please send a photo proof to office@hyggeligstore.com. Refunds for returned merchandise will be made within two weeks of the return of the product to the original purchaser’s credit card. Note that additional duties and/or taxes will not be refunded. For countries within the EU, VAT will be included in the refund. All exchanges are subject to availability. Faulty items will be replaced by the same type of product, subject to availability. Refunds for faulty items can be made within the 14 calendar day period following delivery. 

If you were to be unsatisfied with your purchase follow the procedure below:
I. Email office@hyggeligstore.com and include your order number, reason for the return and pictures of the product. Please also include your name, e-mail address and phone number so that we can contact you, if necessary.
II. Pack your parcel into original box and send the parcel to address below:
HYGGELIG
Poland
32700 Bochnia
Wygoda 137a Street
III. You will receive an email confirmation once return is processed. It takes up to two weeks to process returns and credit your account after we receive your parcel. Please note that your financial institution may take longer to reflect the transaction. If you have any questions about your return, please contact Customer Care or emails us at office@hyggeligstore.com.


Last amendments 09.12.2017